What is usability?
Many thanks to Kim Krause at Cre8asite for this :)
As Threadwatch was recently offered (donated..) a usability study to help improve the system it's particular pertinent for me right now. The article linked above takes you through the whole shebang, an usability 101 if you will. I've only skimmed it a little but it looks like a cracker, thanks to the author Donna maurer!
Sidenote: Im not so keen on the website it's housed on though. I hate little windows of text in the middle of my screen! arrrgh....!